FAQ: Inspection Users

FAQ: Inspection Users

Q: How do I perform an inspection on the app?

A: Follow the instructions in our guide Perform a Mobile Inspection

Q: How do I perform an inspection on the website?

A: Follow the instructions in our guide Perform a Web Inspection

Q: What reports can I run on inspection data?

A: In the app, we have some limited reporting capabilities for reports on the fly, check out Mobile Inspection Reports to learn about those. A greater variety of reports with more details can be found on our website. Inspection Reports Overview will give you a high-level look at some of our default inspection reports.

Q: Are there inspection dashboards?

A: You can find inspection details in our business intelligence dashboards. What Is Business Intelligence? and What Do Business Intelligence Dashboards Tell Me? are some great resources for you to get familiar with our dashboards.

Q: Why isn't my inspection data isn't showing up in the inspection dashboard?

A: When you've completed an inspection sometimes there is a delay before it will show up in the dashboards. Our dashboards are updated every 24 hours. If it has been longer than that, you may need to check the filters that are being used on the dashboard, clear cache and cookies, or else Submit a Ticket to our Product Support Team.


    • Related Articles

    • Inspection Template Types

      What Are Inspection Template Types? A basic inspection will only require one type of template assigned to the service location, the Job Template. This assigns the services to be scored during an inspection. (see Create a Job Template) But the ...
    • Custom Questions for Inspections

      Today we’re going to learn how to create a custom question template to be added to inspections. First, we need to go to our Configuration page by hovering over Admin, selecting Configuration, and then scrolling down to Custom Question ...
    • Completing Saved Inspections on the Mobile App

      What is a Saved Inspection? A Saved Inspection is any inspection you performed on your mobile device that was not fully uploaded to CleanTelligent servers. It could be that you didn't have an internet connection when you completed the inspection. It ...
    • Custom Question Templates Overview

      Video Transcript Custom Questions can be used in many parts of the software. Inspections, work orders, and surveys just to start. In this video, we’ll briefly discuss how to set up custom questions. To start, we’ll go to the Admin tab and click ...
    • Perform a Web Inspection

      Video Transcript Occasionally, you’ll need to add your inspections from the web instead of the mobile app. In this video, I’ll show you just how to do that. Start by going to the Locations tab. Search or select the location you need to inspect. Next ...